Continuous Delivery

What Is Continuous Delivery? Continuous Development (CD) is an approach in software development that involves teams working in short cycles. It entails pushing out code to production as they become ready, rather than waiting until

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Action Priority Matrix

What is the Action Priority Matrix? An Action Priority Matrix (APM) is a simple diagram that classifies activities based on the amount of effort required and the impact expected. It is a tool for choosing

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A/B Testing

What Is A/B Testing? A/B test is a test that compares variations of something (e.g. a web page) to determine which works better. It is a randomized experiment that involves the comparison of two or

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Digital Transformation

What is Digital Transformation? Digital Transformation (DT) refers to the adoption of digital technology in the processes and culture of an organization to meet changing requirements and improve customer experiences. CIO’s Clint Boulton describes it

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Working Backwards

What is Amazon’s Working Backwards? Working backwards is an approach that defines how the world’s leading online retailer Amazon does business. It entails starting from the customer or their needs and problems when doing any

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Shape Up Method

What is the Shape Up Method? The Shape Up Method from 37 Signals describes how they approach product opportunity discovery and development. It captures processes that are used by development teams to shape ideas into

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Product Metrics

What Are Product Metrics? A product metric is a quantifiable measure or data point that enables a business to define, check on, and analyze how its product is faring. There are many metrics that businesses

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Product Analytics

What Is Product Analytics? Product analytics may be described as the process of capturing and analyzing data for insights that help in making informed product decisions. Typical information that analytics can provide include a customer’s

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Net Promoter Score (NPS)

What is the Net Promoter Score? Net Promoter Score (NPS) is an indicator of how likely customers are to recommend your company, products, or services to others. It shows how pleased, or otherwise, customers are

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Product Design

What is Product Design? There is a lot of overlap between these two roles, though Product Design inherently rooted in User Experience and Product Management more rooted in business.  Both roles focus on creating value

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Usability Testing

Usability testing is a technique for evaluating a product with real users to understand ease of use and where difficulty exists. It is a customer-centered practice that involves asking users to complete tasks while being observed.

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User Research

What is User Research? User research refers to the practice of trying to understand the user, their needs, and thought processes. It is about taking in user behaviors, motivations, and experiences through observation or data-driven

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Customer Empathy

Customer empathy is putting yourself into the customer’s shoes to know where they pinch. It is an effort to become more conscious of the motivations, needs, and emotions of users, in order to better serve them.

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Customer Experience

What is Customer Experience? Customer experience is an outcome of interactions between an organization and its customers. It is the perceptions or impressions that customers have from their interactions or throughout their journey with your

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Circles Method

What is the Circles Method? Created by Lewis C. Lin, the CIRCLES method is a framework that aims at helping product managers to provide well-thought-out responses to product design questions. It enables you to provide

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Cross-Functional Teams

What is a Cross-Functional Team? A cross-functional team is one with members from different departments within an organization. It boasts people of diverse functional expertise working collaboratively to achieve a common goal. For example, a

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Scrum Methodology

What is Scrum? Scrum is an Agile project management framework particularly suited for product development and has become the de facto framework agile companies today. Many people think of Scrum as the same thing as

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Agile Transformation

What is Agile Transformation? Agile transformation refers to the process of making everyone in an organization undergo a shift in mindset that makes it possible to get the maximum benefits of being agile. Agility has

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Product Squads

The Benefits and Basics of Product Squads A product squad is a small, cross-functional team that is self-organized. Its members plan and work together for long-term goals and have end-to-end responsibilities. Product squads are a

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Product Management Certification

The Best Product Management Certification Programs Education is not only helpful to aspiring product managers but also the practicing ones. It offers an avenue to get a better knowledge of the role and so improves

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Product Vision

What is a Product Vision? A product vision is a description of what you hope to achieve with your product. It is a product’s targeted overall mission in the long term or its intended future

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Product Prioritization

Product Prioritization Techniques Prioritization refers to a thoughtful process of carefully assessing ideas and work to deliver the greatest value and ensure efficient resource use. Prioritizing is something that every product manager must be good

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Product Portfolio Management

A Guide Product Portfolio Management A product portfolio is the collection of all items, products, or services that are offered by a business or need to be managed collectively. Product portfolio management, therefore, describes the

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Customer Churn

What is Customer Churn? Customer churn, often referred to as attrition, stands as a pivotal metric in the business landscape, representing the number of customers who cease using a product or service within a specific

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Agile Roadmap

What is an Agile Roadmap? To many people, the idea of a roadmap in Agile is rather counterintuitive. Agile after all, is about keeping things flexible and that document seems to be a hindrance. This

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Gantt Chart

What is a Gantt Chart? A Gantt chart is a form of bar chart – a horizontal bar chart – that shows the tasks and schedule of a project. It presents the plan for a

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Kanban Roadmap

What is a Kanban Roadmap? Kanban roadmaps, also known as Agile Roadmaps, involve organizing cards relating to tasks into columns across boards. It presents quick insights into items and the stage you are in development

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Definition of Done

Definition of Done in Agile The Definition of Done (DoD) is a description of what must happen for a project or user story to be declared complete. What are those things that must be done

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The Product Backlog

Understanding the Product Backlog A product backlog is a prioritized list of items that the team plans to work on to achieve a particular outcome. It is a list of everything that the development team

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Product Roadmap

A product roadmap is a high-level summary that presents the product vision and strategy. It not only describes your product strategy but also the plans you have for executing it.

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Technical Debt

What is Technical Debt? Technical debt has many definitions. One of the better definitions comes from the Information and Software Technology Journal where it is described as the “consequences of software development actions that intentionally

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Fibonacci Estimation

What is Fibonacci Agile Estimation? Fibonacci agile estimation is a combination of two concepts: the Fibonacci sequence and Agile estimation. Let’s quickly define these two things before putting them back together: Agile estimation – is

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Scrumban

What is Scrumban? Scrumban is a hybrid Agile project management framework that combines elements of two popular Agile methodologies – Scrum and Kanban. It has gained considerable popularity over the last decade as a result

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Backlog Grooming

What is Backlog Grooming? Backlog Grooming, also known as backlog refinement, pre-planning, or story time – is a session in which items for the backlog are discussed, analyzed, and estimated. It is a recurring event

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Agile Retrospective

What is a Retrospective? Retrospective, in a general sense, means looking back on or directed to the past or past events, according to Collins English Dictionary. But, when talking about product development, it refers to

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Program Manager

What is a Program Manager? A program manager oversees the successful execution initiatives and/or operations of an organization.  There is a natural overlap of Product and Program Management insofar as they both organize details that

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General Availability

What is General Availability? General availability, abbreviated as GA, refers to when a product is made widely available to users. It is the phase when all activities necessary to make the solution accessible to the

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Beta Testing

A beta test is the last limited release that may be implemented for a major new piece of software, before entering General Availability for the broader market.   It is the second or final testing that

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What is Stakeholder Analysis?

A stakeholder analysis can be described as the process of assessing a system, program, or project and determining relevant parties. It entails identifying persons or groups that have interests or play a part in a

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What is a Stakeholder?

The success of a Product Manager in creating winning solutions isn’t an individual feat;  Stakeholders too have an important role to play.  There are a number of frameworks and methods for identifying stakeholders, and stakeholder

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The Basics of Roadmapping

A product roadmap is a high-level, strategic plan that presents the product vision and direction. It visually shows the steps to take toward achieving a desired outcome or goal. The document gives a hint of

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Key Responsibilities of Product Managers

Product managers have the duty of ensuring that products have a great market fit. The achievement of this goal requires involvement in many activities and sometimes those things are outside the core responsibilities of Product

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The Value Creation Plane

Creating and Identifying Differentiated Value Businesses exist for one major reason: the creation of value. This usually means having needs met for the customer and getting a good ROI for the company. Product management is

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Business Model Archetypes

In simple terms, a business model may be described as the plan that you have in place for your business. It is a conceptual framework that captures how you intend to create and deliver value

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Product Opportunity Heuristics

How to Recognize Great Ideas Worth Working On Businesses thrive on identifying opportunities and making the most of them. A good entrepreneur or product manager must have rules for an effective evaluation of opportunities to

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Product Team Competencies

What product management entails, depends on who you are asking. People have different ideas about what it is about due to the seeming lack of a formal definition. This is problematic because it imbues confusion

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Feature Gap Analysis

Prioritization is something that every good product manager knows how to do. With limited resources available, a Product Manager but must pay more attention to features that offer the most value to both the company

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B2C vs. B2B Product Management

B2B Product Management is largely similar to B2C Product management – what differs is the product strategy for determining what to build, and the techniques behind gaining those insights.

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Product Working With Sales Teams

Effective product planning should ideally involve representatives from different teams in the organization, sales especially.

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KPI-Driven Reporting

Key performance indicators, also referred to as KPIs, offer a useful means for companies to assess how well they are doing concerning set goals. Investopedia defines it as “a set of quantifiable measures that a

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What is a Digital Product?

What is a Digital Product? A digital product refers to a product or service that is primarily based on digital technology, existing in a non-physical or intangible form. Unlike traditional physical products, which are tangible

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Customer Interviews

Customer Interviews for Product Managers The likelihood of your product being considered a success is a function of its ability to address the customer’s pain point. Customer interviews can help you to make out what

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Customer Surveys

Customer Surveys for Product Managers Your company is in business principally because of customers. And how long it exists depends on your ability to continue to please those who buy what you offer. Customer surveys

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Eisenhower Matrix (Urgent vs Important)

The Eisenhower Matrix is a framework for prioritizing tasks based on their urgency and importance. It helps correct issues relating to poor time and task management.

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MoSCoW Prioritization

MoSCoW – A Simple Technique for Prioritizing Prioritization is crucial when looking to make the most out of your time and other resources. It can be hard to get right as well. Thankfully, there are

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Scrum vs. Kanban

What is the Difference Between Scrum and Kanban? The Agile methodology de facto now in software development. It offers an effective means of managing projects and products. It promotes continuous iteration and fast response to

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Efficient Sprint Planning

Sprint planning offers a means of ensuring product development runs smoothly in many companies, especially those using the Scrum framework. It assists in making everyone be on the same page, thereby increasing the chances for

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Great Product Teams

What Makes a Great Product Team? Behind every winning product is a great team. What makes a good product team? What are some of those attributes that are necessary to ensure success? We’ll cover these

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Product Leadership

What is Product Leadership and How Do You Get it Right? When it comes to bringing winning products to market repeatedly, a lot depends on product leadership. It is to a large extent what determines

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Why Lean Methodology Is So Popular

Tracing its origin to the industrial manufacturing industry, Lean is a popular methodology among companies that provide not only goods and services these days. It is revered for helping to create more values from available

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Assumptions Mapping for Product Discovery

It might not be correct to assume your market is excited as excited about your product as you are. Products that their originators thought would be great don’t always end up as winners. This is

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Continuous Discovery

What is Continuous Discovery? The traditional approach to product discovery involves devoting time to discovery before beginning development. A period, which may be several weeks or even months, is set aside to determine the needs

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Product/Market Fit

What is Product/Market Fit? Product-market fit is a popular concept and a quick search will provide you numerous pages discussing it. However, many people still do not have a good enough understanding of it, especially

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Problem Space vs. Solution Space
Problem Space vs. Solution Space

Good requirements are essential ingredients for producing winning solutions. However, Product Managers often struggle producing them, giving the engineering team something less valuable to work with. The issues in many cases are misplaced attention and

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Product Mgmt vs Other Roles

Product Managers have the unique opportunity to patriciate in every aspect of product development so it is important to understand the roles that we interact with, their primary function, and where the role of Product Management begins and those other roles begin.

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Porter’s 5 Forces

Using Porter’s 5 Forces Created by Harvard professor and economist Michael Porter, Porter’s 5 Forces model is a simple yet powerful business strategy tool. It helps to assess the viability of the market and the

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Features, Capabilities, & Enablers

When working with the Scaled Agile Framework (SAFe), features, capabilities, and enablers are terms that you need to be familiar with. A good grasp of these is critical for an efficient development process.

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Product Lifecycle Management

The Product life cycle is a concept that most companies, especially marketing teams, are well aware of. However, experience has shown that knowledge is not equal to effective application. Organizations often fail to make the

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Acceptance Criteria

Acceptance criteria (AC) are “conditions that a software product must satisfy to be accepted by a user, customer, or other stakeholders.” They may be described, in a broader sense, as specifications that a product must meet to satisfy users or stakeholders.

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User Personas

A persona is an imaginary portrayal of what you know about your customers. It is reflects the attitude, needs, and behaviors…

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Boulders, Stones, and Pebbles

Boulders, Stones, and Pebbles for Planning There are different levels of planning which is easily understood by applying the metaphor of boulders, pebbles, and stones.  Boulders are are the largest themes that are often at

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Product-Market Matrix

What is the Product-Market Matrix? The Ansoff Product-Market Matrix is a map that helps Product Managers to map strategic market growth. The Ansoff Matrix was named after Igor Ansoff, a mathematician and business manager who

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Kano Model

The Kano Model is a simple four-point chart that is often used in Product development to help determine user satisfaction. The Model was created by Noriaki Kano and his team in 1984 to help categorize

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Objectives & Key Results (OKRs)

OKR’s are an example of outcome-oriented management. The OKR system suggests that leaders task their team with an objective, allowing the team to determine their approach by defining the key results, to achieve the objective.

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ICE Scoring Method

What is the ICE Scoring Model? Prioritizing features, initiatives, and rollouts are at the very heart of Product Management. Choosing the right framework at the right stage of the process is the key to being

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TAM/SAM/SOM

What Are TAM, SAM, SOM? TAM / SAM / SOM is a model for market sizing and can quickly provide a sense of the opportunity before making deep investments in pursuit of it. The model

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Jobs to be Done (JTBD)

What are Jobs to Be Done? Customers don’t just buy a product, they “hire” a product to do a job. When you think about it from this perspective, you begin to understand the “why” behind

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DACI Roles

What is DACI? DACI is a responsibility assignment model for determining the roles a team will play, while making decisions or working on a project. It’s an acronym that stands for Driver, Approver, Contributor, Informed.

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Business Model Canvas

What is the Business Model Canvas? The Business Model Canvas has risen to popularity as a simple “lean” way to define a business model. The business model is an expression of business strategy, not product

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User Stories

What is a User Story? A User Story is a short description of a small piece of desired functionality within your product that is written from a user’s perspective. They are the modern form of

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Product Manager vs Project Manager

Product Manager vs Project Manager It’s very common for the role of a Product Manager to be confused with that of a Project Manager, and understandably so since there are only two letters that differentiate

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Impact Mapping

What is Impact Mapping? Impact mapping is a graphic strategy plan that aligns initiatives and delivery activities with overall organizational goals. Gojko Adzic introduced impact mapping with the publication of his book, Impact Mapping, in

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SWOT Analysis

What is SWOT Analysis? SWOT analysis is considered a tried and true method for strategic analysis. The acronym stands for strengths, opportunities, weaknesses, and threats. SWOT analysis can be applied to any organization, Product, or

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Hooked Method

What is the Hooked Method? The “Hooked” method came about from a book written by Nir Eyal in 2014 called “Hooked: How to Build Habit-Forming Products”. He spent years researching how Products and more specifically

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Smart Objectives

What are SMART Objectives? Have you ever felt like you’re running in place like a hamster on a wheel? Setting objectives means that you can clarify your goals and focus your efforts on achievable milestones.

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Innovation Ambition Matrix

What is the Innovation Ambition Matrix? Everything in our economy and with our technology is changing faster than ever. What was once innovative and differentiating becomes commonplace in time and the saying “the only constant

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Marketing Mix 4P’s

What are the 4P’s of Marketing? The successful marketing mix of the 4 P’s can be summed up as having the right product, in the right place, at the right price with the right promotion.

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Innovation Adoption Curve

What is the Innovation Adoption Curve? The Diffusion of Innovations theory illustrates how, why, and at what rate new ideas and technologies spread throughout a social group or community. The theory introduces the Innovation Adoption

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Google’s Heart Metrics

Google’s Heart Framework is a metric that helps you to monitor the quality of the user experience. Heart is an acronym that stands for Happiness, Engagements, Adoption, Retention and Task Success. It’s referred to as

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Generic Competitive Strategies

Harvard Professor Michael Porter spent years contemplating market strategy, eventually writing a book  Competitive Advantage: Creating and Sustaining Superior Performance in which he coined the phrase “Generic Competitive Strategy”. After much research, he eventually determined

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Double Diamond Product Planning

What is the Double Diamond? If you haven’t heard of the Double Diamond approach to planning and creation than it may help to start with its origins. Double Diamond is a process model that was

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Design Thinking

What is Design Thinking? Design thinking is a high-level framework that has become popular recently for people to apply design principles to solving other types of problems. The principal concept is that you identify the

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Customer Journey Map

What is a Customer Journey Map? A customer’s Journey is what a customer experiences from the beginning to the end of their time spent engaging with your product. The journey is a complete sum of

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Agile Product Development

What is Agile Development? Agile development is an approach to Product development that encourages adaptive planning, evolutionary development, early delivery, and continual improvement. As it sounds, Agile Product Development requires that everyone on the team

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Customer Personas

Product Personas are a technique for capturing insights from your users that help you to identify and understand the different types of customers that will be using your product. The persona is a fictional creation

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Five Whys

What Are the 5 Whys? The 5 Whys is an iterative interrogative approach to solving a problem, that explores cause and effect. Using the 5 Whys is like peeling an onion, every “Why” gets you

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Minimal Viable Product (MVP)

What is an MVP? A Minimal Viable Product (MVP) is a product that is introduced into the market in the early stages of development, in order to elicit feedback and find product-market as quickly as

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Dual Track Agile

What is Dual-Track Agile? The Dual Track Agile Process (aka Dual-Track Agile) was popularized by Marty Cagan, founder of SVPG, who often gives credit to Jeff Patton for coining the term.  Dual Track Scrum has

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Product Owner

What is a Product Owner? The role of Product Owner comes from Scrum, a popular Agile planning methodology. It is a role that a Product Manager often plays while doing Product Development with a development

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Waterfall Methodology

What is Waterfall Methodology? The Waterfall methodology is a “stage gated” process that requires you to complete the first activity before going onto the second activity and so on in sequential order until all of

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