First-Time User Experience
What is First-Time User Experience (FTUE)? First-time user experience (FTUE) is the experience or impression that our product creates in the user at initial use. It is how users feel after using our product for
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Wireframes
What is a Wireframe? A wireframe is generally a low-fidelity representation of the major features and function of a web page or app screen. The idea is to start with a ‘blue print’ to ensure
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User Experience
What is User Experience (UX)? User experience (UX) describes the quality of interaction that a user has with a system and their resulting perceptions. It is how useful and usable the system is, and consequently
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The User Is Drunk
What is The User Is Drunk? The ” User is Drunk” concept in Product design stresses the need to make things as simple as possible when designing products or websites. It underscores the importance of
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Product Architecture
What is Product Architecture? Product architecture relates to how a system’s or product’s function is organized into physical parts or components. It is the chunking or organization of functional elements as well as how these
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Design Ops
What Is Design Ops? Design Operations or Design Ops – describes an alignment of the design process across products and disciplines. The Nielsen Norman Group defines it as “the orchestration and optimization of people, processes,
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Product Design
What is Product Design? There is a lot of overlap between these two roles, though Product Design inherently rooted in User Experience and Product Management more rooted in business. Both roles focus on creating value
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Usability Testing
Usability testing is a technique for evaluating a product with real users to understand ease of use and where difficulty exists. It is a customer-centered practice that involves asking users to complete tasks while being observed.
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Customer Empathy
Customer empathy is putting yourself into the customer’s shoes to know where they pinch. It is an effort to become more conscious of the motivations, needs, and emotions of users, in order to better serve them.
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Customer Experience
What is Customer Experience? Customer experience is an outcome of interactions between an organization and its customers. It is the perceptions or impressions that customers have from their interactions or throughout their journey with your
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Product Mgmt vs Other Roles
Product Managers have the unique opportunity to patriciate in every aspect of product development so it is important to understand the roles that we interact with, their primary function, and where the role of Product Management begins and those other roles begin.
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User Personas
A persona is an imaginary portrayal of what you know about your customers. It is reflects the attitude, needs, and behaviors…
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