RICE Scoring

Support for for this feature depends on your subscription plan.

Reach, Impact, Confidence, Ease (RICE) is one of the scoring models available in Productfolio, that can be used to inform roadmap Feature scoring.

When To Use

RICE is one of the most popular scoring models for product teams today. It was developed by the Intercom team and provides a concise accounting of market size and probability of product-market fit.

This is an excellent scoring model for new (0-1) product scenarios where the challenge is more about connecting with users than about to assigned goals. Read more about RICE scoring.

Scoring Model Capabilities

The following capabilities are available in the Features section, when using this model.

  • Prioritization
  • Inline Scoring
  • Scorecard (side by side comparison)

Step by Step Setup

  1. Navigate to Features > Prioritize.
  2. Click the ‘More Actions’ icon button (ellipse) in the upper right corner.
  3. Select ‘Scoring Settings’ from the dropdown that appears.
  4. Select ‘RICE’ from the dropdown menu and press select.
  5. Click ‘Proceed’ on the confirmation modal that appears.
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